If you have any sort of enquiries, please feel free to contact us. Questions regarding webstore orders and/or products
will be answered as soon as possible.
If you have purchased and wish to exchange a product, please contact us as soon as possible to reserve another product/size.
You are also more than welcome to drop us a line if you have comments on our on-line shop or would just like to say hello.
Please direct any of the above mentioned matters to:
or call us +45 3535 6264
To ensure that your order arrives in time for Christmas please place you order before the dates below.
Destinations in Denmark:
Place your order no later than Friday December 20th at 12 noon.
Destinations in Europe and the rest of the world:
Place your order no later than Tuesday December 17th at 12 noon.
We will do our very best to make sure that all parcels reach their destination on time but can’t guarantee this due to unforeseen weather circumstances, airline strikes etc.
Please note that we ship with UPS Express Saver and that we/they require a signature upon delivery. In case you are not home in the days up to Christmas you need to enter an alternative delivery address (work address or similar).
Pick-up service for our Danish customers
Danish orders placed from Friday December 20th at 12 noon – Monday December 23rd at 10 AM
can be picked up at our store in Grønnegade Monday December 23rd from 12-18.
Please put ‘Grønnegade Pick-up’ in the first address field when finalizing your order.
Remember your Order id when picking up your parcel.
As an extra Christmas service we offer you the right to exchange goods purchased from November 27th until December 30th.
Gifts can be exchanged for a different size or product in one of our main stores (W.W. Copenhagen, Aarhus, Berlin and Vienna) but only with the label (byttemærke) still intact. Note that you cannot return a Christmas gift in our stores for a refund.
If you need to return a Christmas gift for a refund, please return the goods to:
Att: Wood Wood Webstore
Raffinaderivej 10, port 8
2300 København S
Denmark T: +45 3535 6264
Christmas gifts must be returned to the above address no later than December 30th.
Please note that we can only refund to the person that purchased the order (card refund).